Amazon India — sony srs-xb10 extra bass portable splash-proof wireless speaker with bluetooth and nfc (red) sold by: appario retail private ltd

Address: Nagpur, Maharashtra, 441001

Website: www.amazon.in

I am an army officer and bought this product through amazon.

I was out of town due to my service committments. On return on 14 nov 2018, i checked that the product was not working.

We gave 2 calls to amazon and they promised to pick the product up for return.

After 5 days they said on 20 nov that they cannot return the product after giving false hopes.

Please resolve the issue

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Colonel santhosh