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Amazon India — wrong product - no refund

Address: Mumbai City, Maharashtra

I had ordered for a pair of slazenger mens shoes from Amazon seller BPCL received on 20th April they send me the wrong product sandals which I returned on the 24th April today is the 3rd and Amazon has still not initiated the refund process. It is 9 days already and still the same status. Order number is :[protected] Product name:Slazenger_ Mens _Sports Shoe_ MELBOURNE_SZR02802 Sold by: BPCL on Amazon
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