Amazon India — zoop watch/not refunding my account of rs.975/-

asaxena

from Meerut, Uttar Pradesh

Jul 15, 2019

Address: 282010

I ordered a zoop kids watch from Amazon app.which was of rs.975/- but when the product delivered to me the watch was of zoop but seems old and very different from the website description so I returned as it is and pickup was done easily by all check on 29 June 2019 now they are not refunding my amount of Rs 975/- and saying that they received a different item where as I returned the same what I received .now they have both the things with them watch and money and blaming that the product they received is different, it was different that is why I returned.i request you to please help me to get back my refund amount of Rs
975/-

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Amazon India customer support has been notified about the posted complaint.

Jul 15, 2019

Updated by asaxena order #[protected] "Zoop Spiderman Analog Black Dial Unisex Watch - NKC4048PP15"

Jul 18, 2019

Updated by asaxena Atleast return one thing either watch or money Rs.975/-

Jul 19, 2019

Updated by asaxena I request you to please resolve my issue as they are accepting in the below attachment that they have received the item but they are not refunding my amount.they are having both the things watch as well as money.and this is not fair one thing they have to return fairly.usually they sent different item which describe differently on the website that is why customer returns, otherwise nobody will return. Amazon cheated with me .I request you to please resolve my issue as soon as possible

Jul 29, 2019

Updated by asaxena Till yet I didn't get any resolution it's being one month, neither they are returning the pick up of watch nor they are refunding my money

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Kanabhai ahir

from Mumbai, Maharashtra

Jul 16, 2019

Mene mobile retain Kiya tha or refund nahi Mila India post se speed Post Kiya tha grahak seva Kendra me compliant - 1407341, India post compliant no - [protected], Amazon Order #[protected]

dproia

Jul 16, 2019

I have a charge on my debit card for $6.57 for 7/5/19. I do not recall using Amazon Prime.

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