[Resolved]  Amazon — regarding refund amount of amazon

Address: Kutch, Gujarat, 370430

I have requested for refund but the refund is not process the order no of the item is[protected] and amount is 259. The costomer exucative not solving my issues and golm its you problem we have no resposibility of this. Amazon representative told me that we can no do anything for this refund we alredy refunded your amount but it not reflected in my acount they told me that your refund is initiated on 29 of jan abut still i have not received it.