Amazone India — Replacement of the product

Address: Kolkata, West Bengal, 700001

Website: www.amazon.in

It is to inform them with great concern that I did purchase the Micromax Laptap Model No.LT666 in 30 May 2015. Within 5 days of purchase, the Screen got damaged and went out of order. Then I informed them customer care for needful. and the product was duly replaced with a broken screen and the problem got unresolved. Accordingly, I informed them again and thereafter DTDC personnel took back the material for replacement. Till date I am sorry to inform them that I have not been favoured with replacement. The DTDC challan is enclosed as ready reference. Request them immediate intervention so as to enable me to get replacement of the product without any further delay to avoid litigation in appropriate forum. But no step of my mail. I request please help me Thanks & regards Rajendra Nath Nath [protected]