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American Swan Lifestyle Company Complaints & Reviews

www.americanswan.com
1
Updated: Dec 7, 2019
Complaints 52
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52
It is disappointing 😔 American Swan Lifestyle Company has not been very active in resolving complaints. This lack of response can hurt the overall customer experience and the company's reputation. We suggest that American Swan Lifestyle Company address these customer issues as soon as possible.
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Clothing, Shoes & Accessories
American Swan Lifestyle Company

Most useful reviews

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no refund yet
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Not refunded money
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Credit amounts of Rs. 805 on online ballet.

American Swan Lifestyle Company reviews & complaints(52)

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R
Ramesh Tripas
from Mumbai, Maharashtra
Dec 7, 2019
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no refund yet

I don't you guys are alive or dead, as no response from many years, you peoples are thieves, and rob money from customer by putting money in wallet or not refunding money into bank, i had also rs 1500 approx in american swan wallet, you will not survive by this type earned money, i have already complained earlier but not can't track that, in our india getting justice is also a crime, only big person can do anything and they get easily anything...
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V
vinod1965
from Gurgaon, Haryana
Nov 3, 2019
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my credit money return

Address: S/O VINOD SINGH, HNO 244/109 FLAT NO 3~!~SCHOOL BLOCK MANDAWALI, New Delhi, Delhi, 110092

American swan companies site and app both are down and even the toll free is not working. I tried to send them email as well but no response so far. I am not sure from which date they are not operational because i do not visit them regularly. As per the refund procedure, american swan issues store credit for returned products and i had too returned the product and they issued me store credits which carry life time validity. I can use the...
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M
msi100
from Noida, Uttar Pradesh
Jun 26, 2019
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store credit

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

American swan companies site and app both are down and even the toll free is not working. As per the refund procedure, american swan issues store credit for returned products and i had too returned the product and they issued me store credits which carry life time validity. I can use the credit to purchase other products. Since the site is down now and no response from the support as well i am not seeing any option apart from raising the...
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S
Shalu222
from Angamali, Kerala
Jun 10, 2018
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store credit worth rs 2300 which hasn't been refunded

Website: www.americanswan.com

I bought certain things in american swan and returned a few and the amount was credited as store credits. They said they don't refund partial return items in the bank. I purchased again and returned all items but in this case, i should have received the refund amount in the bank but they said i have used earlier store credits to pay for the order and hence they can't refund and eventually shut down.
I can't contact them on phone or...
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R
Rajni_Riya
from Delhi, Delhi
Dec 27, 2017
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jeans

Address: New Delhi, Delhi, 110018
Website: americanswan.com

Hello there,

My complaint is regarding the jeans i bought from american swan.

It's been more than a year that i purchased jeans for my brother to gift him from american swan which he didn't like much because of the loose fit and never wore it.

On my several requests, as i had invested my money into this jeans, he started to wear those jeans a few days ago. After 3-4 use jeans torn up (Stretched)...
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K
kb393
Aug 6, 2017
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american swan store credit unusable

American swan site and app both are down. I tried to send them email as well but no response so far. As per the refund procedure, american swan issues store credit for returned products and i had too returned the product and they issued me store credits which carry life time validity. I can use the credit to purchase other products. Since the site is down now and no response from the support as well i am not seeing any option apart from raising...
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K
kavitadhir
from Noida, Uttar Pradesh
Apr 25, 2017
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Yellow short

Address: New Delhi, Delhi, 110027
Website: American swan

Hi
I m kavita dhir i had purchased yellow short in 2015 i refund this product size issue plz gave me ballance many time send u mail but u not reply yyy plz send me customer care no plz solve my problem i was return this for size issue. If i forget my return payment but ur co. Remember this thing y r u so late for refund answered me
Reply me
Thanks
Kavita dhir...
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ankit2212
from Jaipur, Rajasthan
Apr 23, 2017
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Company didn't return rs. 1500 wallet balance and closed without prior notice

Website: online fraud of rs1500

I have been purchased cloths from american swan online store but some outfits were not of good quality were returned due to their low quality and size problem, according to their policy they returned the amount in form of credit walleet which can be used dor shopping again. but after some days when i checked the websites shows that they are not acceptng orders they will be back soon but sometime later when i checked again site was closed....
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N
nitesh gera
from Nagram, Uttar Pradesh
Apr 15, 2017
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Fraud company

Address: Gurgaon, Haryana, 122018
Website: www.americanswan.com

American swan companies site and app both are down and even the toll free is not working. Before 7-8 monthd they are not operational because I visit the site regularly. As per the refund procedure, American swan issues store credit for returned products and I had too returned the product and they issued me store credits which carry life time validity (Rs 650). I can use the credit to purchase other products. Since the site is down now and...
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Y
yash0707
Apr 10, 2017
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Refund money

Address: Udaipur, Rajasthan, 313001
Website: american swan.com

American swan companies site and app both are down and even the toll free is not working. I am not sure from which date they are not operational because I do not visit them regularly. As per the refund procedure, American swan issues store credit for returned products and I had too returned the product and they issued me store credits which carry life time validity (Rs 400). I can use the credit to purchase other products. Since the site...
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S
Sachin Dodabangi
from Pune, Maharashtra
Apr 6, 2017
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Refund of money from american swan wallet

Website: www.americanswan.com

I purchased 2 items and due to bad quality of products, returned it back. Even my store credit for more than 500 rupees struck. The site also closed and no customer care support . But now came to know that there is no existing website, even cannot connect to customer care and app is also not working. E-mail cannot be sent to the given mail address. How come these e-commerce website cheat on us???? any solution...???No hopes on these websites...better...
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S
Sanjay Geniiuss
from Kolkata, West Bengal
Mar 22, 2017
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I have a more than rupees 800 in american swan wallet but how can i use now. Website is switched off.

Address: Kolkata, West Bengal, 700015
Website: American swan life style

Sir Please tell me how cn I use my ameican swan credit wallet.I have a more than rs800 in account. But company websites is run way thay didn't pickup the call and didn't reply my mail. What shood I do now.achully I'm shopping online clothing but the product is not good so I replaced it.but thay didn't given my amount in account.thay are credit in my American swan wallet....
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I
ismail sayecha
from Surat, Gujarat
Mar 1, 2017
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My refund is not paid yet it have purchased from American

Address: Kutch, Gujarat, 370201
Website: American swan. Com

American Swan Lifestyle Company — Not refunding the store credit.
I have purchased from American swan india
And paid for the product
But I have received different in size So I sent it back to American swan life style

My product amount was 1400

And it is received in forum of

American swan credit account

But I am not able to use the same

And...
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H
Harinderk27
from Delhi, Delhi
Feb 26, 2017
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Not able to use credit balance as site is not working

Address: 110094
Website: Www.americanswan.com

American swan companies site and app both are down and even the toll free is not working. I tried to send them email as well but no response so far. As per the refund procedure, American swan issues store credit for returned products and I had too returned the product and they issued me store credits which carry life time validity. I can use the credit to purchase other products. Since the site is down now and no response from the support...
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D
dipisinna
from Kanpur, Uttar Pradesh
Feb 22, 2017
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Not refunded money

Address: Lucknow, Uttar Pradesh, 226001
Website: www.americanswan.com

I have bought a product from American Swan in the month of august 2016 .
My ORDER NO: AS[protected].

Due to the issue in size i made it return through Currier at you ware house Address.The Product was received there on 30 august 2016.
It was intimated that the cost i payed for the product will be credited to my American swan Wallet with the cost of Currier .
Since that Time i have made number...
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N
Nagendra Kumar Kumar
from Bengaluru, Karnataka
Feb 19, 2017
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Credit amounts of Rs. 805 on online ballet.

Address: Dharwad, Karnataka, 580004
Website: American Swan

I am not regular to open website of American Swan. But from 5th Feb-2017, I am also trying to open the site of American Swan, but unable to open. I have credit amounts of Rs. 805 on its on-line ballet. I want to use this amounts to purchase another product.

Whether the amazon website has been closed, I am not sure.

How would I get my amounts back.

Nagendra Kumar
[protected]...
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S
sainand.khatavkar
from Pune, Maharashtra
Jan 30, 2017
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Site is down

Address: Gurgaon, Haryana
Website: www.americanswan.com

American swan companies site and app both are down and even the toll free is not working. I am not sure from which date they are not operational because I do not visit them regularly. As per the refund procedure, American swan issues store credit for returned products and I had too returned the product and they issued me store credits which carry life time validity (Rs 1600). I can use the credit to purchase other products. Since the site...
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S
stormblessed
from Roorkee, Uttarakhand
Jan 30, 2017
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Regarding store credit

Address: 27667
Website: www.americanswan.com

I bought a product from American Swan website, but there was some issue with its size, so I returned the product. The had the provision of giving store credits. After few days I received the credits in my account. Till then all the services of American Swan were fine.But one day I tried to open the website, it did'nt opened and I want my money back.
Store credit: 726 Rs...
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P
preitanshi
from Lucknow, Uttar Pradesh
Jan 29, 2017
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Website down

American swan companies site and app both are down and even the toll free is not working. I am not sure from which date they are not operational because I do not visit them regularly. As per the refund procedure, American swan issues store credit for returned products and I had too returned the product and they issued me store credits which carry life time validity. I can use the credit to purchase other products. Since the site is down now...
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P
Priyanka Toprani
from Mumbai, Maharashtra
Jan 15, 2017
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Website shut, no reimbursement of store credits worth r. 1179

Address: Gurgaon, Haryana
Website: www.americanswan.com

Customer Id : [protected]@gmail.com
Refund REceivable : Rs. 1179/-

I had Store Credits with the Site of Rs. 1179, w.e.f Aug 5, 2016.
Post which, I have been trying to access the site from Oct 2016. Initially, the Website opened but there was an error message saying that they are not taking Orders Temporarily, which I ignored, thinking that the site was under maintainence and would be up and running soon!br...
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