American Swan Lifestyle Company — store credit worth rs 2300 which hasn't been refunded
S
Shalu222
from Angamali, Kerala
Website:
www.americanswan.com
I bought certain things in american swan and returned a few and the amount was credited as store credits. They said they don't refund partial return items in the bank. I purchased again and returned all items but in this case, i should have received the refund amount in the bank but they said i have used earlier store credits to pay for the order and hence they can't refund and eventually shut down.
I can't contact them on phone or via email.
Was this information helpful?
No (0)
Yes (0)
American Swan Lifestyle Company customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
But you sent me different sizes.
So please return this product
Reasons for reject
1, size problem
2, different styles
3, damages