AO Smith — AMC Not update and refused to service

I Have taken AMC from one of the AO Smith Service named "Aqua Tech AO Smith RO Service" on[protected], Now My water filter is not working and raised request to AO Smith and refusing to service and they are saying the AMC i have taken is not applicable and the agency no more associated with AO Smith
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    AO Smith Phone
    +91 80 2801 1200
    AO Smith Address
    Plot No. 300, Phase - 2, KIADB Industrial Area, Harohalli, Taluka Kanakpura, Ramanagara, Karnataka, India - 562112
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