[Resolved] AO Smith — AO Smith HSE-VAS-015-15-Litre

Sudheer Terlapu

from Powai, Maharashtra

Dec 10, 2020

Address: HIG 25, APHB COLONY, BHIMAVARAM,ANDHRA PRADESH,534202

The issue that I have experienced was: Its been one year I purchased, but i hardly used only 6months. The power is off, could not able to ON. After repeated service requests and 3motnhs after my complaint, one technician addressed solved it. It worked for 2 days again the problem raised. Again I made a complaint, the same story repeated.

It occurred on: 10/12/2020

Only thing is i request is to replace the UNIT with a New one.
And It would be better to shut down the Products and Services by AO SMITH.
Because, they are many other options for the customers to choose a similar product.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case

Was this information helpful?

No (0)

Yes (0)

Aug 9, 2021

Complaint marked as Resolved

AO Smith customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2020

AO Smith Customer Care's response Dear Customer, Please let us know your registered case ID or contact number to address the concern. You can also connect us through[protected] /[protected] or write to us at [protected]@aosmithindia.com for any query. Thanks