[Resolved]  AO Smith — ao smith z8 water purifier

Address: New Delhi, Delhi, 110018

A. O. Smith india i have purchased your z8 purifier which is having major defect in its water storage system.

Ants & insects are crawling through inside and infecting the 8 stage purified water.

Whats the point of purification when the purified water will eventually get contaminated by dead insects and ants.

I paid 21k for this z8 purifier of yours and i am having a very bad experience.

21k for drinking contaminated water. This product will spread diseases rather than serving its intended purpose.

Ministry of health (India) needs to ban this product as well as all your products which has similar issue which will be harmful for the consumers.

I as a citizen of india do not recommend ao smith product in india.

Also i will escalate this issue in media through hindustan times newspaper. Yes this is the correct platform to escalate.

Highly diaappointed with this product and regret my decision to exchange my ureka forbes water purifier to this down standard purifier.

Kindly do the needful or wait for the action.

Your disappointed customer.

Rajat chopra
16/14-a tilak nagar
New delhi-110018
M-[protected]
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Oct 11, 2018
Complaint marked as Resolved 
AO Smith customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2018
AO Smith Customer Care's response
On same post, please add: Dear Customer, hope you are satisfied with solution provided, if not please write us at our grievance cell at [protected]@aosmithindia.com
 
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