Address: AMITY VILLE FLAT NO 106 BESIDE SPENCERS SUPER MARKET TARNAKA |
I purchased water heater AO Smith about 8 years ago and today the water heater is having complaint of low output pressure. I called AO Smith after going through web pages as the service numbers given by them doesn't exists. Some body answered my call and said some service person will contact you. After one hour the service person called and asked for details which I have pics of the product label.
He called back and said that they are not responsible for service and customer have to contact Jaguar.
I sent mail to AO Smith asking them when the specs label says product made by AO Smith how can you deny this, he said bluntly they are not responsible for service. I called up Jaguar and they said this product is made by AO Smith and they are not responsible.
Logically if the product is made by AO Smith they must be held responsible for service. I am adding pics of the product for the viewers to see how the big companies fool customers and customer must be careful not to buy such products where service is at stake. Was this information helpful? |
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