[Resolved]  Apollo Clinic — Mis selling of doctor treatment

Address: Apollo medical center, marathahalli, varthur main road, near kundanahalu signal, Whitefield bangalore

On the day 12th of April 2023 I visited Apollo medical center, marathahalli to meet a gastroenterologist. As I put my concerns of meeting the gastroenterologist doctor the executive on the reception says that Dr. Prasad/prasant will be available after 5pm so than I said than I will need to comeback later as it around 3-4pm. But the executive said instead of the said specialist you can meet the other Dr. Rajendra Prasad who can give you the same treatment. So than I agreed as the Dr was available. But later when I entered to his cabin I came to know that he was just a medicine doctor & has no special knowledge about gastric or liver. Instead the doctor was asking me are you from india, i said yes from Northeast than ask me are you married. I said no, then he ask me are you active in sex, not really as I'm not married. Than instead of consulting me Regards gastric & liver. He ask me to 1st of all have a HIV test & than go forward for the treatment. I was shock. He wrote some medication which I took to their pharmacy & their to my surprise the pharmacist didn't know about the medicine written over there & ask me to go back to the doctor & ask what is the name of the medicine. I went back to the doctor but the doctor to my surprise again straight away ask me to get the medicine from outside.
Now here the doctor RAJENDRA PRASAD was not a gastro specialist.
He didn't give me the right info
Also, he didn't treat me like a patient.
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Apr 14, 2023
Complaint marked as Resolved 
I need appointment to a gastroenterologist for no cost extra or I need my refund as early as possible so that I can visit other hospitals
Apollo Clinic customer support has been notified about the posted complaint.
 
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    33, Kothnur Dinne Main Road, Gaurav Nagar, Puttenhalli, JP Nagar 7th Phase, Bangalore, Karnataka, India - 560078
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