[Resolved]  Apollo Clinic — No Confirmation SMS received after Vaccination-URGENT

Myself, got my second dose of covaxin from saltlake newtown Kolkata on 27th June 2021. I was informed that there is some issue related to my validation though I have pre-booked the appointment in cowin app from 11 AM-12 PM slot.But however, I was assured that SMS will be received within 2 days maximum. I went ahead & took my second dose.However till date no SMS is sent to my registered mobile number.

I have called the provided number. After multiple attempts, it got connected & I was given another number ([protected]) to send my receipts via whatsapp. However, even after 24 hrs my message is not delivered to that number & while calling it says unavailable.
However, again we could connect to the customer service & got assurance that SMS will come but no luck yet.

This is with immense displeasure, I am writing this to you. Hope the needful will be done at the earliest.
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Jul 7, 2021
Complaint marked as Resolved 
I have received the confirmation SMS & the final certificate appeared in Cowin. However the date of second dose is on today's date instead of 27th June. Anyway, appreciate the support.
Apollo Clinic customer support has been notified about the posted complaint.
 
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