Apollo Diagnostics — Not responding to calls and reports not given.

This is such a disgusting thing i have ever faced . I am so frustrated by the behavior and response received by apollo diagnostic team.

I have booked PR/INR and hba1c tests for my father on 27th and the peson from team had collected the sample on 28th at 8:30am in the morning.

Since i was said i will receive the report in 12 hrs i had booked an appointment with my doctor on 29th at 2pm.

But on 28th night i had received saying PT/INR vaalue is reading 50. I was schocked to know thatit was 2.68 when tested last time. I was panicked and asked multiple questions and the person started saying its 5 now. And he also said we need to recollect the sample. I agreed to that.

Person came to collect sample again on 29th early morning at 6 30am. I mentioned that i need my reports by 1 30 pm because i had an appointment.

After that i have been chasing the apollo customer care on[protected]. They were redirecting me to some number wich was saying airtel number is busy. Stay on line or Please try again later.. it repeated and got disconnected. This happend 3 times in a row


The i shouted and begged for the response and reports. Then they connected to one of the team. Who mentioned they havent received any samples for 2nd time. On 29th. And i am calling mr Ravindra Mahoto eho collected the sample he is not receiving my calls. Later he blocked my number.

I have called apollo team 26 times . I havent recived any response and reply from the team
I missed my appointment . This is disgusting expirence with apollo diagnostic team .

I want my money back. I dont want to trust this brand again. Such a cheap site i have ever seen. Apollo is playing with patients.

I am really unhappy with apollo diagnostic.

Attached the calls done to apollo team.