[Resolved]  Apollo Munich Health Insurance — declined claim

My aunty met with a accident and suffered a fracture, the policy says accidents are covered after 30days of policy bought. Yet her claim was declined giving a reason that the treatment which was done to save her life is not covered. She is a widow and with no source of income. She had to beg others to get her treated. What is the use of taking such health insurance which is famous for declining claims. Some day you will be in her shoes and it is going to hurt you very bad.
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Mar 15, 2020
Complaint marked as Resolved 
Apollo Munich Health Insurance customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2020
Apollo Munich Health Insurance Customer Care's response
Hi, we regret the inconvenience caused. Kindly DM/share your contact and policy details, so we may look into this at the earliest.
Jan 27, 2020
Updated by Talented
Contact number [protected]

Verified Support
Jan 28, 2020
Apollo Munich Health Insurance Customer Care's response
Hi, thank you for sharing the details with us. We'll get back to you at the earliest.
Verified Support
Jan 28, 2020
Apollo Munich Health Insurance Customer Care's response
Hi, our team is currently reviewing your query. You will receive an update shortly.
Verified Support
Feb 06, 2020
Apollo Munich Health Insurance Customer Care's response
Hi, Our concerned team has shared their response on your registered e-mail id. Please do let us know if there's something else we can help you with.
Verified Support
Feb 06, 2020
Apollo Munich Health Insurance Customer Care's response
Hi, our team is currently reviewing your query. You will receive an update shortly.
Verified Support
Feb 07, 2020
Apollo Munich Health Insurance Customer Care's response
Hi, kindly share your email ID for further assistance.
Feb 09, 2020
Updated by Talented
[protected]@yahoo.co.in
Verified Support
Feb 13, 2020
Apollo Munich Health Insurance Customer Care's response
Hi, thank you for sharing the details with us. We'll get back to you at the earliest.
 
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Contact number [protected]

Hello on which email id have u sent your reply?

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