Aramex — Kyc

I was expecting my shipment from hongkong...recently I got shifted to a new house..so address was changed...I tried to contact aramex people..they were not helping me out ..mailed them all my documents...for address amendment procedure..they were nt checking them properly..they were saying..this is missing n this is improper..they work as in they are in some government setup
.specially this jyoti Dhingra..when I spoke at delhi customs office and explained my issue..they said I will get my shipment..they approved address amendment procedure with 1000 rupees charges..still aramex ppl has not updated it in system..they are not filing bill of entry fo clearance..they are wasting alot of time..I paid alot of shipping
.then also its already 10 days..they dun call from there side abt the glitch..customer care is pathetic..very slow...I would never use aramex again for any of my shipments in future...better to choose yitongexpress or grandslamexpress or dnj express..but not aramex..
Was this information helpful?
No (0)
Yes (1)
Aramex Couriers customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aramex Couriers
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    969
    Pending
    0
    Resolved
    127
    Aramex Couriers Phone
    +91 44 3300 3300
    Aramex Couriers Address
    Plot 1, Poomagal Street, Ekkaduthangal, Chennai City Corporation, India - 600032
    View all Aramex Couriers contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR