Asus — Asus back to school offer

Arnap Kumar Das

from Chennai, Tamil Nadu

Oct 1, 2015

Website: www.asus.com

Dear sir, I have Purchased an laptop of asus . On that time i have submitted the money to get the items which are available in back to school offer. I have submitted the money on 31st august, but till now i haven't received any items from asus. I have contacted to the contact no. given in the email id, but no response. Please educated me in this matter. I have also mailed 11 times to the mail id given [protected]@asusbacktoschooloffer.com and also called the helpline no.[protected] there is no reply . Also i have mailed to [protected]@asus.com but there is no reply.Please help me in this matter . Merchant Name: ASUS BACK TO SCHOOL OFFER Order Amount: Rs 890.00 Payment ID: 64157488 Merchant Order ID: ASUS25690 Payment Summary Amount DEBIT CARD Rs 890.0 Amount Paid Rs 890.00 Payee Info Merchant Transaction Indentifier ASUS25690 With Regards Arnap Kumar Das

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Comments

mani283

from Delhi, Delhi

Oct 10, 2015

i am also facing the same problem.It seems that asus is cheating on its coustemer.After making payment also we even do not recieve email to confirm extension of warrenty. just we recieved cofirmation of payment.

adityprashant

Jan 7, 2016

same problem i am facing . havent recived the claim and customer care is also not replying back.

sachin1pal99

from Delhi, Delhi

May 23, 2016

Asus — Head phone

i am not received headphone with ASUS headset Zenfone ZE551ML .

sampathraj246

from Mumbai, Maharashtra

Aug 4, 2016

I had purchased one note book, I registered Asus back to school offer and I got reply pay amount then I paid, after 20 days ur product has been dispatched to ur address. Now I have seen, show me ur product has been successfully delivered where it delivered we don't know, I think make us fools can file case against this type cheating I have every proof, tel me what should do

Anmol Kumar Sethi

from Jaipur, Rajasthan

Jul 24, 2018

Me too facing the problem. I have paid 1499 to extend my warranty but they didnot extend my warranty . I have call more than 100 times to asus service centre number which is given on the site it always seems busy . They are not responding my phone. If you cant help the customer then just close your service centre it is of no use .