I regret to lodge my complaint against your service center established at jammu regarding the most poor service being provided by them. I purchased a ASUS laptop some two years back. There occured slight hardware break due to fall and i hand over the laptop for repair on[protected] at your service center jammu. It is the amtter of great concern that despite the lapse of 1 and 1/2 month time my laptop has not been repaired as yet. I am visiting your center and also calling them every now and then. But only false excuses are being made. I then lodge a complaint at [protected]@asus.com . But till date no action has been initiated. I am suffering alot for last 1 and 1/2 month and my work is being badly affected in the absence of laptop. I am completely fedup with the service and the product of ASUS company and decided not to purchase any ASUS product in future. And the same advice shall be shared with friends and my social circles.
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