Asus — ASUS ZENFONE DISPLAY PROBLEM

Address: East Godavari, Andhra Pradesh

I am using zenfone5 (A501CG) having serial numbers SN:E7AZCY900863. which i bought in Sep 2014. Till y'day it was working fine, suddenly a dot was appeared on the screen and with in a hour it spread across the screen. Display was gone, we don't have any crack on the external screen. I am able to attend the calls, it seems that problem is with the display. I searched for ASUS service center which around 200KM (in Rajhamundry, Andhrapradesh, India) from my present living location. After lot of struggles i reached there but i didn't received proper response from them. and also i didnt got proper response form asus company for the mail i have sent. It is totally waste of my effort to travel long away to the company service center & mailing them several times so, i want to proceed legally . I trusted in ASUS and bought this mobile. What should i do now ?
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2 Comments

Comments

Even I'm facing the same problem. I went to the service center..they asked me to pay Rs.6000 for the display. They are saying that it is physically damaged you will not get warranty for that. We people know that it is not physically damaged.

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