Asus — Denied to provide service under warranty

Address: Chandigarh, Punjab

ASUS (zenfone 5) MOBILE PHONE S.No. E7AZCY311730 UNDER WARRENTY Today on 09/06/2015. I visited to your service center situated in sector 32 Chandigarh(F1 solution). I told the problem to the concern person that mobile is heated and display is not working properly. Then he asked me that is this mobile is under warranty, I told him that yes mobile is under warranty, Then he told to wait and after 20 min he told yes your mobile will be repaired but you must pay money for this. I asked him why I pay for this, still my mobile is under warranty .He told that there is liquid damage, I asked him what is liquid damage and also would like to see, that my mobile is never sink with water . He told me that this is technical term I am not able to show you. If you pay your set will be repaired otherwise you will take back. I am really very astonished to see the behavior and the service provided by you. And I tell you That my mobile never sink with water contact and if there is question of sweating it is biological. First time I used your commodity and if I suffered such kind of services provided by you .In future I will never used your any commodity and also never recommend to any friend and relative. Regards Puneet Kumar M-[protected]