[Resolved]  Asus — Faulty Motherboard

Address: Mumbai City, Maharashtra

I have purchased Asus motherboard Model id :M4A88T-M LE in Nov 2013.It worked for 6 months and then it started giving no post issue.I took the Mobo to the Asus authorised service center which is located at lamington road mumbai.They mentioned that it cannot be replaced and only be repaired.And they kept the mobo for 1 week and i got the mobo on 20 June 2014.I installed the mobo on 21st June 2014 and the mobo worked for 6 hours and started giving the same issue.I have informed the same to the Asus call center people and they logged the case(A[protected] and they mentioned to take the mobo to the service center again and they will replace it.On 25th June 2014 we took the mobo and informed the Digi comp computer team about the scenario and requested to get the mobo replaced..They denied to replace the mobo and they mentioned that mobo is working fine.At that moment the mobo started working fine but after few min it again stopped working.The Asus call center person and the Digi com people denied to give replacement and mentioned that the mobo is working is working fine and cant do anything further.I sent email to Asus team to get some help case no# WMT[protected] but Prathamesh (Regional Head) denied to replace the mobo and mentioned to take the mobo again to the service center with the RAM and processor to get it tested.I have performed all the test on processor and memory and its working fine on another system.And informed the same to Prathamesh on email.But he dint reply.I have captured videos about the mobo problem (Before and after issue).Kindly let me know what should i do to get and working motherboard
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Aug 14, 2020
Complaint marked as Resolved 
 
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