Asus — Following up for a month, no LCD module still

Address: Bangalore, Karnataka

My glass cracked, i went to the Asus Service Center in Bangalore for replacement on 16th May 2015. I was told i will be called within 8 days. but still no call has been recieved. Whenever I call them back i get a response where they say it will come in 2 days. They ask me to call asus toll free number, there also i get the same response. This is pathetic service from Asus. Please look into this