[Resolved]  Asus India — Absolutely No Response

Address: Chennai, Tamil Nadu

I'm completely dissatisfied with the Kind of response that I'm receiving from "ASUS India" nor the dealer "Regenersis Service Center India" handling my product. I had given my Motherboard (which is under warranty) for service on 20th Sept 2014. It is more than 20 days now, I have escalated the issue till ASUS Customer Service Manager & ASUS Customer Loyalty however no one is ever bothered to call or give a status update on my issue. This is really pathetic and shows the standard of their customer service. I regret to have chosen ASUS as my choice of product and definitely do not recommend this to my friends and family. PS: The motherboard that I have submitted now is actually a replacement for a faulty board that I bought few months back. The products that they sell is highly of sub standard and gets faulty very easily. ID: RWTM[protected]-987 RMA # : INUI490355 Serial #: C8M0AB417732 Diagonsis #: D26012318 Regards, Dinesh K
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Aug 14, 2020
Complaint marked as Resolved 
 
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If I'm not going to get a response in another 48 hrs, I would definitely report this to NCH part of the Union
Ministry of Consumer Affairs, Indian Institute of Public Administration.

Link: http://www.nationalconsumerhelpline.in/Index.aspx

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