Asus India — asus diwali dhamaka offer

Anubhav Rakesh

Jan 16, 2020

Address: 495677

I ordered a laptop model asus vivobook 14 on 25/10/2019 from flipkart. With laptop i got asus diwali dhamaka offer at that time, in which there is an option to avail 2 years warranty and jbl clip 3 speaker at cost of 698rs only (99 for warranty and 599 for jbl clip3).

I paid that amount and approved for diwali dhamaka offer. My laptop warranty offer is fullfilled on december (Almost 2 months later) but still not recieved jbl clip3 speaker. They sent an email subjected as delay alert on goodies in 18 december 2019. And given 15 days more time for expected shipment.

Now its january 2020 and i still not recieved any kind of speaker from asus india.
This is very annoying and frustrating. If they are not able to fullfill this kind of offer, then why they are fooling consumers.
Therefore i request you to kindly look into this matter.

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Comments

svec EEE

Jan 21, 2020

I have purchased a laptop and i have also paid for the goodies offer. They mailed me that within 45 days i will get my product...after few days they mailed me again that there will be a delay of 15 days... even after 75 days, I didn’t get my product...even they are not answering the call.
My asus ticket number- DDC 017497

Dixit Notaria's reply, Jan 26, 2020

https://www.linkedin.com/posts/dixit-notaria-378a831a0_asus-asus-activity-6627251078645805056-4gVA

https://twitter.com/dixit_notaria/status/1219313812005765121?s=20

Dixit Notaria

Jan 17, 2020

I am also facing the same issue

After 23 days from 18th dec i wrote a mail, in reply they again asked me to wait for more days. Then I demand refund, Asus denied to refund the same.

The only reason behind the delay I can think is they are searching for DEFECTIVE/REFURBISHED product.

By this we can imagine what kind of service we will receive in future from Asus.

Asus is just fooling the customer's.

I have already wasted my money and also my precious time behind this.

So friends please be aware of such company's.

Rishab Jugran RJ

Jan 21, 2020

Sir, I gave my mobile to dev technology 1st Floor, Guru Teg Bahadur Market, Bareilly - Nainital Rd, Tikonia Churaha, Haldwani, Uttarakhand to repair my phone I didn't get it and it 3 months.I didn't get answer by your service provider.