Address: Mumbai City, Maharashtra, 400093 |
Purchased asus g750jm somewhere in the second half of 2014.in 2018 november encountered a problem with the battery.
Service centre person in pune checked and informed that the battery needs to be replaced. Took an advance from me to procure the battery. After 10 days informs me that the battery wont be available. I tried to get in touch with customer care wherein they also could not help and were not aware if the product was tagged as end of life. I even reached out to the escalation team a link to write your concerns to senior management but absolutely no response.
Extremely agitated by the attitude of asus towards after sales service. I finally managed to get a battery from the grey market after paying a premium. Would never recommend this product to be bought in india. Was this information helpful? |
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