Asus India — asus goodies not received

Address: Mysore, Karnataka, 570018

Website: Asuspromo.in

I had purchased an asus laptop in the month of november (8th). Post that i had applied for an asus promo offer which included a seagate hard disk, gaming mouse and extended 3 years warranty.
I have been sending out emails to them but i did not receive any reply back.
On 27th of december i see that they have refunded the amount that i had paid for the promo offer.
The reason i purchased asus laptop is they had a pretty good promo offer and now they don’t own up to it.
I request you to take serious action on this. This is not the way they should be doing business or treating their customers.