Asus India — asus laptop not get response by customer care side

Vasiyullah VS

from Bengaluru, Karnataka

Feb 11, 2019

Address: Dharmapuri, Tamil Nadu, 636808

Happy evening

My asus laptop is having lot of problems when i was bought at that time to till now, i contact the customer care and i logged the complaint. Till now it is not resolved, no one is taking the responsible for my problem. Kindly resolve my below mentioned points.

1. While using automatic power off
2. To much of heating
3. Hanging
4. Too much of loading all times
5. Software are locating the different different drives.
And lot of small small problem are there in my laptop. Kindly do needful and resolve my issue..

+2 photos

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Comments

raju2529

from Delhi, Delhi

Feb 13, 2019

windows 10 pre-installed on laptop
Some software's changed the power settings to get automatic switch off.
or some malware are doing it.

Install the good antivirus like Kaspersky internet security and update the database and then scan full disk.
delete all the malwares or Trojans or viruses