| Address: Kozhikode, Kerala, 673611 | | Website: www.asus.com |
Hai,
This is for your kind attention.
I bought a laptop of asus (A555lf - xx262t with serial no: fan0cv[protected] on 5 jan 2016 from nirvana computers calicut.
In the 2 month itself it showed a complaint with its keyboard. I consulted with the company customer care and solved it up. But the problem repeated and again i contacted the service center (Axel services, calicut). They said that the problem was with its keyboard and as they advised i changed it. But even then it was not working. On their further detailed check up it was found that there exists some sort of damage with its motherboard. I was forced to change it too.
Its display was undergoing some issue and on 5 september 2016 i had to talk with the service center again. They opined to change the display. Now white patches are again appearing on the display. I am really fed up with the issues of this product. It was bought for rs.40, 000. Almost all the main parts are replaced within the guaranteed period itself.. I swear that it is such a worst thing which nobody can ensure the working of its other parts. I can't even believe that a company like yours can cheat a customer. I think its better for me to bring it before the consumer court.
I had already informed to the company person, but they not well responded. Hope for a quick reply.
Regards,
Nijil r
[protected]
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