Asus India — Asus promo goods not received

Address: karnataka

I have purchased and hdd and ms office in back to school offer last year. its aleready more then 1 year but still the order is not dilevered i tryied many times contacttin. but no response. literely by trying and trying i even lost my screenshoot of my recipt. i am just feedup of your service, if ou cant deliver atleast return my money back