I have a ASUS TUF504 laptop which I purchased 2 years back and is still in warranty. It started within 5 months of purchase like first it was getting over heated even while watching movies and no apps running in background, Its soo called "anti-dust" fans were full of dust. Then the screen got soo lose that it started shaking even with a blow from your mouth and started falling, after that things got even worse. In a month laptop shut down in the middle of my work and never turned on, I had to sent it to repair to the service center where they took almost 3 weeks to fix it and after coming back in a month the charger stopped working, later again with the laptop shutting down on its own and not turning back on even after repair for 1 week at service center it happened again just 2 weeks later.
I am sick and tired of getting repairs every month. I have received a defective piece and want immediate replacement. I have a job and need to have a nice working laptop I can't trust this one I have already suffered a great loss and unable to work because of this. I want my issue to be resolved immediately without any delay otherwise I'll have to take actions against it. My laptop is still under warranty and has no water or external damage. I can't imagine if I am facing soo much trouble right now how much will I face after my warranty expires. This is soo disappointing and I will never purchase an ASUS product ever again and recommend others the same. Was this information helpful? | 
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