Asus India — ASUS VivoBook- Wrong product delivered

I ordered a laptop through amazon and it was delivered to me last year on 17th Oct 2020. The product was in good condition.

However I currently faced issues with it and gave it to a technical guy for checking, I came to know that the laptop delivered was not the one that I had originally ordered. The model number, configuration etc all is different.

Below are the details:

Ordered Product

Order ID:[protected]
Name :ASUS VivoBook 15 Intel Celeron N3350 15.6-inch HD Laptop (4GB RAM/256GB SSD/Windows 10/Integrated Graphics/Black/2.0 kg), X540NA-GQ329T | B08CHYJP31( B08CHYJP31 )
4GB / 256 SSD
model no. : X540NA-GQ329T
Invoice No. : IN-DEL3-139709
Invoice Details: HR-DEL[protected]

Product Actually Received

Model No. : X543MA-GQ1015T
SN : LBN0GR02C81948A

I am not a tech-savvy person and it is not my expertise to identify this difference. I can check colour, display, scratches etc thats it.ook
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