Asus India — Asus z007 called as asus zenfone c mobile
N
Naga sreenu Pasupuleti
from Vijayawada, Andhra Pradesh
Nov 25, 2015
Address: Hyderabad, Andhra Pradesh, 500018
Hi Team,
I bought Asus Zenfone C mobile in Feb' 2015 back. I have problem with heating mobile hanging from day one but i managed it and started using it. After few months ago i am started facing issue my mobile sound modes like silent vibrate and sound. when i want to put in silent or vibrate i will press side button down it has to put the phone in silent or vibrate but it is not working and also FM also stop playing in middle and again i have to turnoff the FM and and turn it on for starting again. Unable to install any app from Playstore. with these complaints I went to Asus service center twice they are saying they changed the motherboard but still issue not resolved. what i found is whenever i do factory reset then it is working fine but everytime factory restore is not possible to me and also again and again visiing Asus service center is also not possible to me .
Please refund my money or replace my device as it is eating my time and money every . I am totally fed up with this mobile.
Thanks in advance.
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Till now I didn't get any call or communication from Asus.
How much time will it take to address my Asus zenfone C mobile issue .
Day by day I am having new issues with my mobile now voice is not audible to other side. Please prioritize and do address this issue.
Thanks in advance
Nagasreenu pasupuleti