Asus India — asus ze551ml 6j/z358000/128g/4g improper diagnosis by service center

Address: Bhavnagar, Gujarat, 364001

Dear care takers,
I would like to inform that i have sent my said phone to service centere at ahmedabad f1 info solutions and services pvt ltd. Dt: 06/12/2017.
I have replaced the battery by my self and purchased batttery online due to unavailable service centere nearby... As the battery was faulty which i later come to know.. And the phone was dead..
Than i have sent phone to ahmedabad..
They have diagnose that the phones processor board is damaged.. And asked 17216/- inr required to repair it..
I have collected phone back and paid inspection charges 250/- as was told by service provider...
Than i had given the phone to local repairer in bhavnagar.. And they told that battery is faulty.. After replacing battery my phone working properly..
Which was very much shocking and cofusing that such huge company's service station are runnning for earning money by making fool to their innocent customer...
In this matter what do you suggest me to compansate hassel which i had gone through..
Your prompt and positive response is highly appreciated..
Was this information helpful?
No (0)
Yes (0)
Asus India customer support has been notified about the posted complaint.
 
1 Comment

Comments

I had bought my laptop in october month .
After using it for 2 months it starts lagging a lot, taking a lot of time in opening a particular website which effects in doing a particular task at a slower rate, . i hope you will solve this issue .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asus India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1255
    Pending
    0
    Resolved
    144
    Asus India Phone
    +91 85 5423 8449
    Asus India Address
    18-474, Lakshmi Towers, Old Town, Anantapuram, Mumbai, Maharashtra, India
    View all Asus India contact information