Asus India — asus zenbook model ux433f

Address: Bangalore, Karnataka, 560086

A very disappointing experience buying an asus notebook.

I bought a new notebook 2 weeks ago and the audio (Both speakers and headset) don't work. I tried updating the drivers, downloaded the realtec drivers from asus site and installed it, did everything i could without much success.
I did a chat online with asus customer support. They were completely clueless as well.

I wonder what kind of product testing you do before shipping : (
In any case, any tips on what i should do to get this notebook fixed?