Asus India — Asus zenfone 2 ze550ml

Address: Gurgaon, Haryana, 122002
Website: www.flipkart.com/support

I bought a asus zenfone 2 ze550ml from flipkart on july 2015. Its having several issues from day 1 when i purchased it, sim slot was not supporting, then i replaced it with new one.
Now again its automatically switched off and is not switching on,
i showed it to service center on april 2016 they denied it to take under warranty because motherboard has a small spot which they were saying that its a water mark. They showed it to me. And said its moisture which will not cover any warranty. But it couldn't be a watermark it is like soldering machine spot. And motherboard costing was 12536 while i purchased the phone worth 12995, it means you are looting people.
After 2---3 days phone automatically switching on and off. And is taking more than 12-15 hours to charge,
now i just want to ask you if there is problem in motherboard how is it working again. And how there is moisture in motherboard while phone never dropped in water.
I am looking for your favourable response
Was this information helpful?
No (0)
Yes (0)
Asus India customer support has been notified about the posted complaint.
 
3 Comments

Comments

I gave my laptop on 6th aprill on service center but it's 29th Aprill issue on my laptop is just a battery but Asus companies service center takes more than 24days just for changing one battery very disappointed with Asus service it's very slow.
My asus ZenFone microphone is not working properly.what I do now.when I switch on the loudspeaker during call then voice goes very clear but when I off the loudspeaker then voice does not go.
Dear team

Please help my self manish verma [protected] my leptop in issue in all file locky please help

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asus India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1255
    Pending
    0
    Resolved
    144
    Asus India Phone
    +91 85 5423 8449
    Asus India Address
    18-474, Lakshmi Towers, Old Town, Anantapuram, Mumbai, Maharashtra, India
    View all Asus India contact information