Asus India — Asus zenfone 3

Address: Vadodara, Gujarat, 390011

Website: www.asus.com

Dear Concern,

I have purchased the ASUS ZENFONE 3 Model of IMEI No [protected]=229269 dated 14.11.2016 of Rs 21999/- From Rishabh Communication Manjalpur Vadodara.

Since Then i have been facing a problem that my phone automatically went in to factory setting mode often, because of that i have lost l my data and pictures/video and other important data so many times.

In last 6 months it has happened more than 50 times, which is area of concern for me and also a question mark for a such repute organization.

Last week on friday (30.6.2017)i went to service center at vadodara and they have uploaded the software again and told that it willnot occur again.

But till then it again happened twice in 4 days.

I am completely fed up with this phone.Request you to address my complain
asap, or give me new handset in exchange...

Regards.
Amit Shukla