| Address: Gautam Buddh Nagar, Uttar Pradesh, 201301 | | Website: asus.com |
I have submitted my phone to ambe electronics (Asus service center, sector 18, noida) for 2 issues. One is sim card slot issue and other is speaker replacement issue.
I have done payment of 1300/- and received my phone on 27/5/2016.
Within 10 days o[censored]sing, sim card issue appearing again.
I am a regular customer of your asus zenphone and haven’t come across any problem till date, but this time after servicing it was different situation. I am sorry to inform you that the service is not up to the mark despite the cost i paid. Phone is not at all working properly & as of now my money spent on this servicing is total waste.
I am requesting you to either replace the product or refund the cost within 15 days. Or service center will make sure to replace the sim slot.
Your products are best in their quality and according to market standards and buying those never had any bad experience. I am expecting a favorable reply from your end on this matter.
Regards,
Mayank
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