Asus India — asus zenfone max pro m1 dead

Address: Nainital, Uttarakhand, 263139

Hi there, this is nakul. I bought asus zenfone max pro m1 (32gb variant) from flipkart on month of august. Few days ago i encountered a problem while charging when i got back to the mobile to check battery status. *pressed power button* it just flashed for a moment and then it didn't start up. Mobile didn't respond even on plugging charging cable so i tried to power on & didn't got any response. Then i went to a nearby authorised asus service centre (Dev technology, haldwani) who after two days called me up saying there is liquid found inside the phone (They didn't have any it guy to look for the issue at the time i submitted my phone). There is a barcode on motherboard which turned pink he said due to moisture & sent me pics which i completely disagrees as i am 100% sure under my usage there were no chances of liquid getting inside the phone. The only chances of moisture getting inside is fingerprint sensor only due to sweat or the staff doing it purposely to avoid covering up the cost of motherboard which is around 7k. The reason they're giving is unacceptable and i already told this in my previous mail after which i was asked for active repair rmn. Rmn as service center staff said will be given after i order for product (Motherboard) & have to make payment in advance. The thing is my phone is under warranty & at my usage time it was never dipped inside water or got wet in rain. It could be an issue of overheating maybe as during charging phone becomes hot (Btw i wasn't using phone while charging). It could be a case where they failed to find the issue so to avoid circumstances they did it purposely as it doesn't comes under warranty.