Asus India — asus zenfone max pro m1 touch screen problem

Address: Room 706 block B BH 6, LPU, Jalandhar, Punjab, 144411

Date of incident - 1/ 9/ 2019

There was a new update available for my device but the moment I completed my update my device touch screen was not responding, before this incident I was not having even a single issue with device except little heating problems, it was working just fine.

I have all smartphone in my home from asus only. Recently I bought the same model for my sister last week. I haven't expected touch failure from this model.

moreover when i called to complaint centre of asus I was informed that I might have to pay for getting my screen working again in nearest service centre, I'm off budget and in no condition to spend ... please look into my case and take required action as soon as possible.

Waiting for an early and positive response from both Asus and Consumer complaints.