Asus India — compain no. 51 asus zen fone max 1 pro service provider sambalpur odisha not given my phone in time

Address: 768107

My phone was not repaired by the service center, sambalpur, odisha last one month past, complain no. 51, regularly i contact with service provider but they told me that, company not respond our complain properly to despatch actually requirement part to our center. So we are not able to provide proper service to you. I have purchase this phone on last 26th july, but after use this phone it become lining on the touch screen and phone not work properly and became dead respectively,
So i request please replace a new phone instead of the old phone.