Asus India — damaged my phone motherboard and display... very rude reply from manager

Gokul Raaj

from Chennai, Tamil Nadu

Feb 18, 2018

Address: Pondicherry, Puducherry, 605005

Website: www.asus.in

I gave my phone for software installation... At that time they damaged my motherboard and they changed and gave me a new motherboard... While getting delivery i saw my phone touch not working... I'm asking them they are refusing to accept their mistakes... I'm calling regenersis india limited bengaluru... The manager is speaking rudely... And refusing to change my touch... If my problem is not solved i'll raise a case against asus in court... At that time they have to answer... I'm calling from my number they r not answering and putting my call on hold... If i'm calling from different number they are answering and hanging the call... I have call records and all proofs with me... If my problem is not solved... I'll spoil the name of asus...

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Comments

Harpreet Makkar

from Noida, Uttar Pradesh

Mar 5, 2018

Battery drains very fast
When pik up incoming call, call is going on but voice disconnects,
I have already got problem earlier and repaired it from service center, the motherboard and battery were changed by company, but now it is again having problem.
Pls help, guarantee period is finished,
As it is 13 months old