Asus India — defective product (laptop) sold by asus
R
R Anwer
from Dimapur, Assam
Aug 21, 2017
Address: 800001
Asus lapto having serial number h3n0cx[protected] was purchased on 30 june and on 28th july the laptop suddenly got dead. On the same day i rushed to the shop (Muskan agencies lg-4 saket tower sp verma road patna) and mentioned about the problem. I also registered a complain in the consumer helpline website. The docket number is 375333. After many follow ups over phone/mail and visiting the shop and the service centre, after 10 days it was repaired but after few days again the same laptop has got another problem. Now the same laptop is not getting charged. I am really shocked and disturbed now. All these shows that asus company or the local dealer has cheated me and sold me the defective laptop. Kindly look into my case and help me and help me.
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Could you plese tell me how to register a complaint on the consumer forum