Asus India — Delay in service

Address: 600002

Regarding my zenfone3 service is totally delay in service centre. I gave my phone for service on 4th november and got the reply that engineer will look into the device and call for confirmation about the price of service but i did not receive any call and again i call on saturday to double check they have tried my mobile and since not reachable they have kept hold, this is ridiculous, i have given. Alternate contact to reach but hesitate to call that no. Finally i confirmed for the price but till today i did not receive any call from them when i receive my phone really no idea. They are authorized service dealer for asus only right why cant they keep stock of spare parts. This is totally time waste. I calltoday to know aboutthe status but no one is answering... Service dealer is f1 infocom solution anna salai address.