I purchased asus laptop online from flipkart with an offer "back to college". I went online on asus website and registered for the offer. I uploaded all required documents. It was on[protected]. Then i received an email from asus offer redemption team that my offer is on hold because invoice copy is not clear. I emailed back the same invoice copy and they found it clear but asked for i'd proof, then address proof, then kept demanding something or other but never gave me the offer. Now they have stopped responding. They are fooling their customers in the name of offers. I thought asus is a big brand in market but was shocked by their cheap publicity stunt to sell their products. They are a fraud company and should be booked.
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Asus India customer support has been notified about the posted complaint.
I bought the phone after seeing it is a Taiwan product, however after receipt of the courier, i found it is made in Indonesia..secondly the font size i have set as the biggest, huge is still smaller than what i used to have in Samsung..
Are they also involved in paying lesser customs duty ?
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Are they also involved in paying lesser customs duty ?