Its been a year that im using asus phone and within a year i had hardware issue which got checked by the gallery and then was replaced after which again i had same issue... 3 times i had to loose my data of the phone and later my display was repaired because it broke and then recently now in month of march end it gt fixed again by paying more than Rs5000 the display in 3 days gave issue and because of which in april 2017 i went to the gallery and again it said battery and reciever got problem... Before the display was changed my battery and reciever was working fine but after the display got changed battery and reciever gave problem the second day and the company again expects me to pay a huge amount for it when its not my faulty...
Firstly when the parts come from the company then why is it the customer have to everytime go to the gallery to get it checked ... not even a week the part which gets replaced by company works fine... and expect the customer to pay a huge amount... there a many other brands in phone but when they replace parts customers dont face problem again and again but for asus my experience has been pathetic and disgusting service...
companies charges the customer like hell but cannot serve a good product... what will a customer do in this case just keep paying money to asus and travel to gallery everytime to get the parts checked leaving their jobs...
seriously the money that i wasted in repairing the phone i could have had another phone... Its takes more than 15 days to get the parts checked and replaced and giving false promise saying no everything is checked now you wont have problem...
Second promise the parts of your phone are in waiting as its out of stock in India...
seriously disguising company that i can never recommend anyone for this company phones...
I need an ans for my questioms and problems above rather just a sorry...
Phone no - [protected]
RMA no- INR6H40096
Customer name- Jayshree Manjrekar
Location- Khar (W) Mumbai Was this information helpful? | 
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