Address: 403509 | Website: Flipkart and Asus |
A horrible cell phone.
On 25th October 2015 I purchased an Asus Zenfone 2 ZE551ML, for Rs. 17, 500 from Flipkart.(Invoice No [protected]) Within about 2 months the cell stopped working. The main motherboard was defective. Obviously the cell was a defective piece. On contacting the company they flatly said that they would not replace it but only repair it. Flipkart claimed that their refund policy was valid only for a month and refused to help any further. Having no other choice I handed it over to the company service centre for repair. They claimed to have replaced the motherboard. But now, on checking the cell specification, I find that it has been replaced by the Asus_Z00AD model which has a selling price Rs. 10, 000 cheaper than what I paid.. I have been horribly cheated by the company as well as Flipkart. I would like to share this experience of mine with other people so that they are forewarned before purchasing any Asus product or for that matter anything on Flipkart. Was this information helpful? |
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