Asus India — Horrible cell phone

Address: 403509
Website: Flipkart and Asus

A horrible cell phone.
On 25th October 2015 I purchased an Asus Zenfone 2 ZE551ML, for Rs. 17, 500 from Flipkart.(Invoice No [protected]) Within about 2 months the cell stopped working. The main motherboard was defective. Obviously the cell was a defective piece. On contacting the company they flatly said that they would not replace it but only repair it. Flipkart claimed that their refund policy was valid only for a month and refused to help any further. Having no other choice I handed it over to the company service centre for repair. They claimed to have replaced the motherboard. But now, on checking the cell specification, I find that it has been replaced by the Asus_Z00AD model which has a selling price Rs. 10, 000 cheaper than what I paid.. I have been horribly cheated by the company as well as Flipkart. I would like to share this experience of mine with other people so that they are forewarned before purchasing any Asus product or for that matter anything on Flipkart.
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    +91 85 5423 8449
    Asus India Address
    18-474, Lakshmi Towers, Old Town, Anantapuram, Mumbai, Maharashtra, India
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