[Resolved] Asus India — I am complaining about asus notebook

pranshu1

from Noida, Uttar Pradesh

Jul 28, 2017

Address: New Delhi, Delhi, 110052

Website: www.asus.com/in

I am very disappointed from the asus company. I belong to middle family and i have spend 65k on asus notebook but i am really disappointed from the servuce and product. I have given servuce almost 4 times and my problem is stiil not solved screen is still flickering, heating problem, sound from processor, these all problem are still in my notebook. I have wasted my money and time on this notebook. I have given many times replacement request but no response from conpany side. Please do something for this helpless consumer. It almost one year i bought laptop and i am facing issue i have my warranty of 3yrs but wasteless warranty as my proboem are not taken seriously by company.
My recent case id as given by the asus hotline service is
Case id no.- a[protected]

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Jan 5, 2019

Complaint marked as Resolved

I don't know why it is showing here that issue has been resolved my issue is not resolved i havent get replacent of the product yet.Comapny only give statement that we have escalated the issue you will hear soon but no response regarding replacement as i have got the defective product of after spending huge amount of bucks and facing regulary issue please forward my complain as soon as possible.

Asus India customer support has been notified about the posted complaint.