[Resolved] Asus India — laptop damaged for times in 15 months

[email protected]

from Haflong, Assam

Jul 20, 2018

Address: Hailakandi, Assam, 788163

The issue that I have experienced was: MY LAPTOP is been damage four times in 15 months period. I have given my lapot for repair for 4th time i have given an attachement of the receipt of rma no. and i am feed up with my laptop.
every time it goes for repair my daily work is hampered and it causes me a lot of problem.
As if i have made a biggest mistake of my life by purchasing asus product.

It occurred on: 19/07/2018

If possible can you replace my laptop with a new laptop.

I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

chiranjiv surana

Product, where purchased or serial number: X540L ASUS LAPTOP
Previous SR number: G9N0CX21D163388

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Jul 25, 2018

Complaint marked as Resolved

laptop damaged for 4 times in 15 months

Asus India customer support has been notified about the posted complaint.

Jul 25, 2018

Updated by [email protected] The issue that I have experienced was: MY LAPTOP is been damage four times in 15 months period. I have given my lapot for repair for 4th time i have given an attachement of the receipt of rma no. and i am feed up with my laptop.
every time it goes for repair my daily work is hampered and it causes me a lot of problem.
As if i have made a biggest mistake of my life by purchasing asus product.

It occurred on: 19/07/2018

If possible can you replace my laptop with a new laptop.

I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

chiranjiv surana

Product, where purchased or serial number: X540L ASUS LAPTOP
Previous SR number: G9N0CX21D163

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