Address: supela, Durg, Chhattisgarh, 490001 |
I purchased an asus laptop which has 128 gb ssd and 1tb hdd, and i started facing clicking noise issue from hdd, i took my laptop to service center and they told me that they replaced my hdd with a new one cause it was under warranty, then i checked the hour run count for both my ssd and hdd, result showed my ssd runned for 501 hours but my hdd showing it already runned for 1646 hours, since they said they replaced hdd so hours run in hdd should be less than ssd that"s only possible if they put old hdd, and now i came to know it's a old hdd but now warranty period is over, what should i do as my laptop is out of warranty? Should i complain this matter in consumer forum? Was this information helpful? |
My asus ticket number- DDC 017497