Asus India — laptop r558uq

Address: 736123

I bought this laptop six month ago and my laptop going into service center after every 2 months (3time problem occurred now it's 4th time), my so much time got wasted.. Asus customer care is not cooperating with me, i think i got defective laptop.

Initially it had
1. Few keys of the keypad were not working
2. Usb was not working
3. Cd-rom problem (It was noisy)
4. Laptop behaved abnormal once put on charge

Every time it took 15-20 approx days to fix the problem so the laptop has been with the service center for near about 1.5 months out of the 6 months.
Was this information helpful?
No (0)
Yes (0)
Asus India customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asus India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1255
    Pending
    0
    Resolved
    144
    Asus India Phone
    +91 85 5423 8449
    Asus India Address
    18-474, Lakshmi Towers, Old Town, Anantapuram, Mumbai, Maharashtra, India
    View all Asus India contact information